XII Edition • 2025/2026
Service Design
The contemporary society has changed a lot in the last decade, accompanied by a substantial technological empowerment and important societal and economic transformations.
Throughout our daily lives, we increasingly get in touch with a huge variety of services provided to different users and contexts, which involve different types of innovation in many fields: mobility, health, finance, insurance, tourism, hospitality, and education, just to mention few. These experiences and performances need to be designed to create value for citizens, firms, not for profit organisations, public administrations as well as governments. The Specializing Master in Service Design was especially created in response to the growing demand for professionals specifically able to handle the complexity of designing a service. To achieve this purpose, the Specializing Master programme integrates general theory with methodology and hands-on experience aimed at the creation of systemic, complex solutions that blend material and immaterial components.
Timeline
The 10 years report of the Specializing Master in Service Design
Tap the button to watch the webinar!
Student Ambassadors
MARTA ALVES
RENAE ELKASSIH
News from the ongoing edition
Unlocking the full potential of our students, while maximizing Sky Italia’s capabilities with hyper-personalized experience
‘Sky’s Hyper-Personalized Experience’ is the challenge for the third workshop
(Service)Designing for Public Sector & Social Design
Let's celebrate the outcomes of "The future of work", the workshop with Bludigit - Italgas
‘The future of work’ in Bludigit Digital Factory, for the 2nd workshop
Equipping students with a systemic design lens
